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Family Thrift Store Supervisor

Company: The Salvation Army Kingston Citadel
Wage Comments: Grade 5
Date Posted: June 20, 2013
Closing Date: June 28, 2013
Position is: FT
Hours Per Week: 35
How To Apply:
Business Manager
The Salvation Army Kingston Citadel
816 Centennial Drive
Kingston, ON K7M 0A4
citadel@kingstonsa.ca
Job Description: EXPECTATIONS & TASK LIST Sales Floor Supervisor • Serve customers • Know prices of clothing, furniture and other items • Ensure store policies and Health and Safety standards are met and report any issues immediately to the Manager or alternate supervisor in their absence • Assist in keeping the front case area, aisles and dressing rooms clean and clear of hangers, clothing and clutter • Ensure attractiveness of the store through ‘Tidy Maintenance’ Employee Relations and Staffing - Provide advice in the hiring, orientating, training, evaluating, recognizing, disciplining in concert with Territorial Policy and Procedures - Conduct performance evaluations of subordinates including identification of performance deficiencies and recommendation of corrective measures - Ensure the definition of performance standards for subordinate staff and ensure that policies are followed Customer Service and Public Relations - Assist the store manager with direction all operations of the store while maintaining customer service standards Volunteer Recruitment and Training • Responsible for volunteer training and program development • To assist in the recruiting programs for new volunteers • Conduct volunteer interviews, train and supervise volunteers • Ensure there are clearly defined performance management processes Cashier • Cover cashier duties as required • Arrange truck pick up calls as required • Ensure that proper store closing procedures are followed • Assist in days end paper work and bank deposit procedures when required Other - Participation in management meetings as required to ensure consistent profitability by maintaining high standards in sales, merchandising, marketing, floor displays, store promotion, customer service, public relations, and ways to improve outreach and ministry RESPONSIBILITIES AND ACTIVITIES The above responsibilities are to be discharged in accordance with The Salvation Army’s Mission Statement, in a professional manner, exemplifying Christian standards of conduct.
Work Site Location:
277 Bath Road, Kingston, ON
Minimum Requirements / Work Experience:
• Minimum of three years of prior related experience, including retail and supervisory experience.
• Cash handling experience
• Excellent interpersonal and customer service skills
• Self-motivated and disciplined
• Support for and commitment to the mission and purpose of The Salvation Army in Canada


Other Job Requirements:
Transportation Required

Education Required:
OSSD
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